FAQs
What types and models of equipment do you repair?
We offer repair on all brands and types of exercise equipment. Some examples are on the slide on the front page.
Can you assemble my new equipment purchase?
We offer assembly on all brands and types of exercise equipment. We also can disassemble and move existing equipment.
Why would I consider purchasing a Maintenance Program?
Preventative maintenance can reduce machine down time and costly repairs. Realigning, tightening, lubricating, and cleaning will keep your equipment in tip top shape. Protect your investment with one of our Preventative Maintenance Programs. You’ll be glad you did!
How do I make an appointment?
You can call us at (407) 968-4948, send us an email at service@treadmillsNmore.com, or you can fill out the form on the Contact Us page.
Do you work weekends?
Yes, we have technicians available on the weekends. Our office hours are Monday – Friday 8am – 5pm.
What if I need parts?
We will order the part for you. Once the part comes in we will schedule a return visit to install the parts.
What areas do you cover?
We cover Orange, Osceola, Brevard, Okeechobee, Polk, Hillsborough, Pasco, Hernando, Citrus, Marion, Flagler, Volusia, and Seminole county. As our business is expanding please Contact Us to see if we cover your area!
What payment methods do you accept?
We accept cash, checks, credit cards and money orders.
Do you take credit cards at time of service?
Yes. We have the ability to run your card on site at the time of service.
Do you warranty your work?
Yes. We offer a 30 day limited warranty on our service. Parts are covered for 90 days. The warranty does not cover tampering, abuse, and any other area of the unit that was not serviced by us.
What if the parts purchased do not work? Do I still have to pay for it?
No. We will get a replacement part ordered and schedule a return visit at no additional cost to you.
How do your service contracts work?
You can see all our service contract information on our Residential or Commercial page.
Why is my walking belt slipping?
There are 3 contributing factors to a belt slipping. The first and most common reason for a belt to slip is over time the belt has stretched out and needs to be retightened. The second cause of this is that your motor belt under the front casing is worn out and needs to be tightened or replaced. The third and most costly reason for this is the front roller has become detached from its flywheel. The front roller will need to be replaced.
What is the most common issue with treadmills?
There are many different problems that can occur on a treadmill but the most common is an issue with the lower control board. This is usually due to heat or excessive debris in the casing. To help prevent this from happening we suggest calling us for a Standard Service Call every 6 months. Our Standard Service Call is designed to help lengthen the life of your equipment. Also check out our Service Contracts to save money.
If your question was not answered by our FAQ's please feel free to Contact Us